Customer Driven - One of Our Values
PG Training & Consulting values each client and is driven to deliver consistently positive experiences for each encounter. Our aim is for our services to exceed customer expectations. We are committed to working only in our areas of expertise and connecting with our customers in a personal, memorable and competent way.
The definition of Customer Driven that we deliver on is: "An arrangement of the organization and its people that leads to predictable positive experiences for customers, both internally and externally."
The definition of Quality Service that we deliver on is: "A mutually beneficial interaction wherein the customers feel they are getting more than just the service, but they are getting "added value" and even an experience."